Meet Our Team

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Meet Our Team

Commercial Lending

Bill Crowley
Vice President and Senior Commercial Loan Officer

A member of the bank’s Senior Management Team, Bill manages the development and administration of the commercial loan portfolio; lending team and department staff.

Bill has more than 25 years of management experience and more than 35 years of commercial lending experience in addition to extensive experience in residential lending; consumer lending; and retail banking. His early career in the Boston area included the management training program at State Street Bank then increasing responsibilities at First National Bank of Boston and Shawmut Bank. With the consolidation of the regional banks, Bill brought his commercial loan expertise to community banks both as a senior manager and consultant throughout the Northeast. He joined BSL’s Senior Management Team in 2011.          

Bill has a Bachelor of Arts degree from the College of the Holy Cross. His industry specific training includes the State Street Bank Management Training Program; Executive Management Program at Babson College; New England School of Banking at Williams College; University of Virginia Darden School’s Advanced Commercial Lending Program and a variety of additional industry related coursework. 

Bill and his wife Evelyn have three grown children. Evelyn was a retail banker for more than twenty years. An avid golfer, Bill also enjoys running and hiking. He has volunteered and lead organizations including Boards of Trade; Kiwanis Club; March of Dimes; United Way; high school and college alumni associations and fund raising committees; and parish pre-Cana counselling. He has also coached youth baseball and basketball teams.    

Peter Carvell
Assistant Vice Presidentand Commercial Loan Officer

A member of the Commercial Lending Team, Peter is responsible for business development and management of his own commercial loan portfolio.

Peter has more than 19 years of banking experience in the Brattleboro market and has lived in community for over 37 years. His early career includes experience as a teller, personal banker, branch manager, consumer lender, and small business lender working at Vermont National Bank and Chittenden Bank before joining Brattleboro Savings & Loan in 2008. Industry specific education includes extensive training in business development, financial statement analysis, collateral analysis, commercial relationships, SBA lending, and completion of the Massachusetts Bankers Association School of Commercial Lending Program.

Peter and his wife Toni have two grown children, Kyle and Brett, and two dogs, Lola and Rosalita. An avid basketball player for more than 40 years, Peter continues to play three times a week at 5:30 a.m. Peter currently volunteers his time at Brattleboro Memorial Hospital serving as Chairman of the Board of Directors, Chair of the Executive Committee, Chair of the Development committee, and member of the Finance Committee. He has volunteered and taken a leadership role in serving as Rotary Club President of the Brattleboro Sunrise Rotary Club and Vice Chair of the Holton Home Board of Directors.   

Patti Hurd
Commercial Credit Officer and Assistant Vice President

Patti joined BS&L in 1998 when the commercial department was established and currently as a commercial lender she continues to serve the local businesses in the area.  Patti is eager to help with all aspects of commercial lending and enjoys assisting the financial needs of the businesses while building relationships with them. 

Outside of her work, Patti enjoys biking, camping, snowshoeing, sewing, and cooking, along with spending time with her husband, three grown daughters and seven grandchildren. 

Patti believes in supporting the community and has done this by serving as former president and secretary of the Kiwanis Club of Brattleboro and other organizations in the community where she lives. 

Bob Davis
Commercial Credit Analyst

I began my career at Brattleboro Savings and Loan 7 years ago. In my current position as Commercial Credit Analyst I am responsible for analyzing and underwriting new and existing commercial loan relationships, as well as beginning to building my own commercial loan portfolio. Prior to joining the commercial team, I spent several years in the retail department gaining a firm understanding of banking operations and customer service.
While working at BS&L, I obtained my Bachelor of Science in Accounting during 2014 and my Master of Science in Accounting during 2016, both from Southern New Hampshire University.

Lisa Herzig

Lisa has recently joined BS&L as a Commercial Loan Assistant. Prior to joining BS&L, Lisa spent 17 years as a Department Coordinator and over 14 years in Retail Management. Earlier experience includes working as a teller and head teller. Lisa has extensive customer service experience both directly and behind the scenes. She is familiar with our community having lived in Brattleboro for over 25 years. Lisa will work with our commercial customers with professionalism and with a personal touch unique to our community bank environment.

 

Personal

 

Theresa Masiello
Vice President Senior Retail Officer

As Vice President and Senior Retail Officer I oversee the Bank’s offices and branches, working with each of the managers and their teams to provide excellent service to our customers.  I frequently collaborate with the operations and technology folks to develop services like our new mobile banking apps, mobile check deposit and cash management services for businesses.  I love helping our customers, both individuals and businesses, achieve their financial goals throughout the various stages of their lives – it’s a great feeling to know that I’ve made a difference!  Working at BS&L allows me to be involved and engaged in both our business and our community, I wouldn’t have it any other way!

Karen
Branch Manager Putney Road Office

I have just recently joined the Brattleboro Savings & Loan Team, and I am excited to put my 27 years of experience working with local customers and  businesses to work building a strong team, and bringing our commercial and personal services and expertise to our new Putney Road Branch. I look forward to meeting you, and providing you, and all of our customers, superior service.

Aly
Assistant Branch Manager Putney Road Office

I am the Assistant Branch Manager in our Putney Road Office. I started at Brattleboro Savings & Loan 9 years ago working in the Career Center Branch as part of an internship in high school.  I was a teller for a few years at our Main Office location, then I worked in the Operations Department specializing in debit cards, online banking, and other in depth customer needs.   Assisting customers with their financial goals is most important to me.  Working at Brattleboro Savings & Loan has given me the opportunity to become more involved in the community I was born and raised in.  

Jane
Teller /Personal Banker

I have been working for Brattleboro Savings & Loan for almost 6 years, and I am a Teller at the Putney Road Office.  Besides being a teller, I also fill in as Customer Service and Supervisor whenever needed.  I enjoy working with people, so assisting customers with daily banking needs is important to me.

Bernadette
Receptionist/Information Desk Main Office

I have worked at Brattleboro Savings & Loan for nine years, and I make a point to acknowledge and greet all customers entering the bank and then direct and assist them to their area of interest.  I provide general administrative support to the retail area, and I am the Community Room contact. Often called “the face of the bank”, I’m usually the first person customers come in contact with, and as such, I think it’s important to welcome every customer and greet them by name whenever possible.

Linda 
Senior Personal Banker

I have a total of 35 years of Banking experience.
I have worked at BS&L for 7 years.  I started at the career center branch as a teller and working with students.  I also open up new accounts for consumers & businesses which includes IRA contributions and distributions , online banking, debit card, consumer loans and any other needs that may come up.  I enjoy working with customers to assist them with their financial needs
.
 

Ella
Personal Banker

I have been with Brattleboro Savings & Loan working in Customer Service both as a teller, and as a personal banker. What I do is important because I help to show the community that we are a dependable, loyal bank and the experience here is always friendly.

Nicole
Head Teller

I start at Brattleboro Savings and Loan 3 years ago as a Teller, I was just promoted to Head Teller. My responsibilities are supervising the line, making sure that all our customers are help with the best customer service we can give them. What I do is important because I want to support my team and help them grow to be the best they can be, as well as help our customers!

Samantha
Teller

I started working here at Brattleboro Savings and Loan on April 20th  2015. Before working at BS&L I was a teller at Berkshire Bank in North Adams. What I do here is similar; make deposits , process withdrawals , cash checks, provide friendly account assistance, but the most important thing I do is make people smile and laugh.

Amanda
Teller

My name is Amanda and I’m a teller at Brattleboro Savings & Loan I’ve been with the bank since March of 2016. I’m an energetic, fun person with a great personality. I bring excellent customer service skills and smiles to BS&L. I reside in NH with my fiancé, my beautiful baby boy and my four legged child.

Bethany
Teller

Hi my name is Bethany. I have been working a Brattleboro savings and loan for 7 months, as a teller. I have 3 children and a wonderful husband at home. I am also going to college for a medical assisting degree. I bring excellent customer service to Brattleboro savings and loan, and love being a part of this little/big town.

Roxanne
Teller

Hello all my name is Roxanne. I have two children that are eight and three which I adore and my fiancé and I just recently bought a house that we are finally settling into. I have recently joined Brattleboro Savings and Loan as a teller. My responsibilities include running and processing transactions for our customers. As a local customer of the neighborhood friendly bank myself I have always appreciated the warm and welcoming atmosphere BS&L brings to our community. I hope to assist in strengthening the personalized professional and friendly connection between our bank and our customers.

Jennifer
Teller

I started working at Brattleboro Savings and Loan in February 2016 as a teller. I enjoy helping our customers with their banking needs. My goal is to provide our customers with an enjoyable experience and provide the best customer service possible.

Katelyn
Teller

My name is Katelyn Donovan, I am a student teller. I have been with the bank for a year now and work during my vacations and when I come home from college in the summer. As a teller I help complete customers transactions and answer questions about their accounts. Tellers are important because we are the people who communicate with the customers on a daily basis.


Mortgage 

 
Mia DeAngelis NMLS# 487902
Vice President Residential Lending

I bring over 25 years of lending experience to the team, and in conjunction with my knowledge of residential lending, I would like to think my passion for helping new and existing homeowners, comes across in each relationship I make.

Helen Wachtel NMLS # 488141
Assistant Vice President-Senior Mortgage Officer/Correspondent Mortgage Banking

“High Tech but still High Touch” – the best of both worlds in a mortgage professional. A mortgage lender for over 30 years and a technology advocate always on the lookout for new investors and mortgage programs for my borrowers, she is best known for the creative and personal attention she gives to borrowers.

Jim Johnson NMLS #488142
Mortgage Officer

When asked for statement, Jim's answer came easily! "I have been able to help members of our community realize their dreams of home ownership for 19-years". With his warm demeanor and lending expertise, Jim is an asset to the BS&L team.

Linda Hescock NMLS #1536097
Mortgage Officer

Our lives are strung together with memories and a lot of the best ones begin at home. Whether it be your first home or a vacation home it is more than just walls and a roof -it is a place to connect with the people you love, decompress and be together.  Getting to be a part of making these memories a reality seems like pretty important work. With a combination of 20 years and counting with BS&L I hope to create long lasting relationships throughout the community as I help people reach their goals of home ownership.

Susan Russell
Loan Production Manager/Sr. Underwriter

I have been working for over 23 years to help people obtain their dream of owning, building or improving their homes, by overseeing the loan production of residential mortgage lending and processing from start to close.

 


 Operations

Tammy L. Bischof 
Vice President- Operations

 I have been providing customers service, product innovation, marketing and operations expertise for 25 years, in Windham and Cheshire Counties.

Sherie Lewis-Berg
Customer Operations Manager

I joined BS&L in 2005 and throughout the years, I’ve been dedicated to serving the financial needs of our customers in our Retail, Mortgage and Operations areas.  In my current position as Customer Operations Manager, I focus on guiding our customers through all areas of electronic banking including debit cards, online banking, mobile banking and cash management services.  I work closely with other department managers and their teams to enhance our products and services.  

In all the various positions I have held at BS&L, the one consistent factor is my passion for giving superior customer service to my community.

Stacy
Deposit Operations Specialist and Online Banking Guru

A lifelong resident of the Brattleboro area, I have worked behind the scenes, for the past 8 years providing our valued customers with a variety of account assistance, including online banking, and debit/ATM card security.

Wannetta
Switchboard Operator

I have been with BS&L for over 11 years. Though my main responsibility is to answer the phone when you call, my desire is to make sure that you receive the utmost professional service you deserve. I like to think my years of service shows in my ability to assist the community.

Loan Servicing

Melanie
Assistant Vice President -Loan Servicing

I have worked as a banker for more than twenty-five years, and I now head up the Loan Servicing Department at BS&L.  I have the privilege of leading the team that cares for your loan after you’ve signed on the dotted line!

Leah
Loan Servicing Representative

I began working at Brattleboro Savings and Loan four years ago. I’ve been a Teller, a Personal Banker, and now a Loan Servicing Representative. I’ve enjoyed helping people in the retail area and look forward to providing the same great service to our loan customers.

 Finance

Julie
Controller

I am a native Vermonter and have lived in Guilford for most of my life.  I began my career at BS&L in 1983 and have held the position of Controller since 1997.  I enjoy volunteering on Boards and Committees within the community.   I have two children, Travis & Stephanie that both live locally.  I also has a baby Grand-daughter named Audrina!

Michele
Finance and Benefits Specialist


I have been our liaison between management and employees for the past six and a half years, handling all Human Resource responsibilities. I cover several areas of finance including Accounts Payable and Payroll. Having grown up in Vermont, I left the state for many years but have since returned and I thoroughly enjoy the many wonders of Vermont.

Debbie
Operation Specialist

I have been BS&L's Operation Specialist for 20 years this year!  I have worked in finance departments since I graduated from High school.  Before coming to BS&L I worked at the Town of Brattleboro for 17 years in the treasurer’s office and then as the Treasurer.

Sheila
Finance Manager

I have been with the bank for thirty years, starting as a part timer while still in high school!  I have lived in the Brattleboro area my entire life, growing up in Guilford.  I now live in West Brattleboro with my husband Rick. We have two sons, Eric and Kyle, who also live in Brattleboro


Administration

Dan Yates
President & CEO

As a banking professional with over thirty-five years’ experience in community banking, I have the privilege of leading a group of dedicated employees who understand that everything we do, for everyone we meet and help is what sets us apart from the big banks. Southeastern Vermont is an incredible collection of communities that seems almost as if it is one, maybe not so big, community, and my role is to see that we continue a greater than 100-year tradition of providing the best financial services to our customers that can be found here. My office is in the lobby, and when I say my door is always open and you’re welcome to stop in…I mean it!

Tom Martyn
Chief Operating Officer, Chief Financial Officer, and Senior Vice President

I’m the Senior Vice President, Chief Operating Officer and Chief Financial Officer.   An employee for (almost) 4 years, and a director for 4 years before that.  I have 36 years of experience in financial and operations management in a wide range of businesses, including public accounting, energy efficient building products, organic spice and coffee trading, engineering services and insurance.   I manage the internal processes that support the lending and retail banking staff in their interactions with our customers.  A very significant part of this role is ensuring that the Bank’s assets and liabilities are properly deployed to create a fair and sustainable return to the Bank while providing sufficient liquidity to meet the Bank’s and our customers’ needs and controlling the Bank’s risk from changes in interest rates.

Brandie
Marketing Administrator/Executive Assistant to the CEO

I have spent the past almost nine years working at Brattleboro Savings & Loan,in customer service, and as Dan Yates' assistant in his role as President & CEO.  I have the pleasure of being a part of many different goings on at the bank, and have recently had the privilege of immersing myself in marketing as a member of the BS&L marketing team, and will now take on the challenge of being BS&L's Marketing Administrator.  While I no longer work directly with customer accounts and transactions, my seat in the main office lobby allows me to interact with everyone, and remain a part of the action! I have two little boys, two dogs, and they, and my husband and I, live in lovely West Brattleboro.

Compliance

Rick
Compliance, Security Officer CRCM and Assistant Vice President

I have more than 20 years’ banking experience working in the loan area, bank operations and management. Currently, I am an Assistant VP holding the titles of Compliance Officer and Security Officer. I have acquired American Bankers Association recognition as a Certified Regulatory Compliance Manager. I  attended and completed programs at the NE School of Finance Studies and Leadership Southeast Vermont. I was also recognized as Employee of the Year in 1997 and 2005.

While fulfilling my bank responsibilities, I am also an ordained minister with the Assemblies of God (AG) and have pastored several churches in the region for 14 years. I have a formal appointment through the US Missions Department of the AG as chaplain at Vernon Hall Chapel within Vernon Advent Christian Home. Because I am passionate about civic involvement, I have managed to find the time to serve as an officer of and on boards of several local and regional organizations both philanthropic and political.

While I am proud of all these accomplishments, I take the greatest satisfaction in my over 45 years of marriage, 3 grown children, and 7 grandchildren.

Donna
Assistant Vice President | Assistant Compliance Officer | Assistant BSA Officer

I have worked at BS&L for 22 years as a Branch Manager and have a total of 33 years of banking experience. Recently, I moved into the Compliance Department in order to assume the role of Compliance Officer and BSA Officer, since our current Compliance Officer will be retiring at the end of 2017. Ensuring that the bank is compliant in every way will be a great challenge and I’m sure very rewarding! I also participate in the bank’s partnership program with the Windham Regional Career Center located at the Brattleboro Union High School. Currently, I co-teach the Personal Finance class and chair the Business Advisory Committee. Teaching continues to be a rewarding experience for me. Helping students develop a good work ethic is important to both their future and that of our workforce.

IT Department

John C. Keiler,   
Vice President Information Systems, CIO

Over 25 years of experience in information security and banking information systems management. A transplant from south Florida and a graduate of Miami University, Oxford OH and the ABA Stonier Graduate School of Banking, John brings with him a knowledge of banking compliance, disaster recovery, and deep sea fishing.

Patty Clements
Network Engineer

Patty has over 15 years’ experience in information technology in primarily Federal agencies.  A transplant from suburban Maryland she enjoying the hills of Western Massachusetts and Vermont.  Patty brings her experience in Federal regulations and compliance to the bank.  She is a Triathlon enthusiast.

Jason
Computer Specialist

Jason started his career at BS&L as a high school student before working full-time as a Teller and occasional Customer Service Representative. During that time he got to know many of our wonderful customers and was committed to making their experience as best as possible.  Currently he is our Computer Specialist where he works with disobedient technology in addition to other duties as assigned.

 

 

 

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