An Equal Opportunity/Affirmative Action Employer/Member FDIC
“As an organization and employer, we're defined by our people—neighbors helping each other for everyone's benefit.”
- ANNE REYNOLDS, VP, HUMAN RESOURCES AND CULTURE OFFICER
Interested in working with us?
BS&L was founded in 1912 as a mutually-owned, cooperative savings association, and while we’re now a full-service bank (still a mutual!) we continue to serve our three main stakeholders —our employees, our customers and our communities—with laser-like focus. We foster a culture of excellence and teamwork, actively respect, value, and support diversity and are proudly a Certified B Corporation™. We’re looking for employees who will share our passion for working in a fun and supportive environment, providing top-level service to our customers (who we tend to know) and leading our communities into a better future, while working hard, growing and advancing. We may be small, but we’re mighty. Sound like you?
If you would like to join our team, please email a cover letter and resume to areynolds@brattbank.com or mail to:
Brattleboro Savings & Loan | Attn: Anne Reynolds | PO Box 1010 Brattleboro, VT 05302
Branch Manager, Wilmington
HIRING RANGE $62,000 - $72,000 ANNUALLY
The Branch Manager is responsible for managing the day-to-day operations of the Wilmington branch as well as being the primary contact for consumer lending and business development. In conjunction with our Commercial Banking team, the Branch Manager will be responsible for increasing market share within Wilmington and surrounding communities, growing the banks’ customer relationships and managing the overall profitability of the office.
Primary Duties and Responsibilities:
- Establishes customer service standards with guidance from SVP/Senior Retail Banking and oversees the effective, efficient and friendly delivery of products and services to customers while always maintaining security procedures.
- Establishes sales goals for deposit services in conjunction with the SVP/Senior Retail Banking Officer. Ensures that deposit products are competitive.
- Responsible for the daily management, development, staffing, training and performance management of staff members.
- Develops new business with existing and prospective clients (in conjunction with the other departments of the Bank such as Mortgage and Commercial Banking) through outside sales calls and meeting with community leaders and other business members of the area.
- Works with SVP/Senior Retail Banking Officer in coordinating the development and implementation of ongoing programs including Customer Service initiatives, cross-selling programs, and deposit operational needs.
- Originates consumer loans. Refers mortgage and commercial clients to the appropriate teams.
- Identifies new cash management service opportunities and works with the SVP/Senior Retail Banking Officer to set up, train and support those business customers.
- Oversee the operation of the office by resolving problems with customers or staff that need immediate attention. Resolves any maintenance issues with the building with support of the appropriate Main office staff.
- Ensure operational processes and standard operating procedures (SOPs) are adhered to.
- Provides directions and support for staff when handling more complex retail transactions.
- Work collaboratively with key business and operational departments.
- Assists in maintaining and updating Retail’s key core processing platforms.
- Participates in a variety of civic activities contributing to the visibility of the Bank.
- Performs other duties and responsibilities as assigned.
Education, Skills and Experience Requirements:
- Bachelor’s degree in business or 5 years progressive banking experience including supervising staff.
- Three to five years of consumer lending and deposit services experience preferred.
- Sales experience in a goal-based environment preferred.
- Experience in leading, motivating and developing a team.
- Effective interpersonal and people management skills.
- Strong decision making and analytical skills.
- Demonstrates effective verbal and written communication skills.
- Possesses strong computer skills with the ability to work with multiple software programs.
- Community minded.
