Certified B Corporation


“As an organization and employer, we're defined by our people—neighbors helping each other for everyone's benefit.”

Interested in working with us?

BS&L was founded in 1912 as a mutually-owned, cooperative savings association, and while we’re now a full-service bank (still a mutual!) we continue to serve our three main stakeholders our employees, our customers and our communitieswith laser-like focus. We foster a culture of excellence and teamwork, actively respect, value, and support diversity and are proudly a Certified B Corporation®. We’re looking for employees who will share our passion for working in a fun and supportive environment, providing top-level service to our customers (who we tend to know) and leading our communities into a better future, while working hard, growing and advancing. We may be small, but we’re mighty. Sound like you?

If you would like to join our team, please email a cover letter and resume to mhackett@brattbank.com or mail to:

Brattleboro Savings & Loan  |  Attn: Michele Hackett  |  PO Box 1010 Brattleboro, VT 05302
An Equal Opportunity/Affirmative Action Employer/Member FDIC

Compensation - 100% of our workers are paid a living wageengagement infographic showing 9.4 years average employee tenure and thumbs up graphicicon graphic saying volunteered 792 hours in our community with asterisk after word hours infographic with woman graphic says more than 50% women board of directors

Deposit Operations Associate
Members of the Deposit Operations team work together to provide excellent customer service, protect the bank from fraud, adhere to regulatory requirements, and monitor/maintain system functionality related to deposit accounts, debit cards, wire transfers, check processing, and electronic banking.

Primary Duties and Responsibilities:

  • Fraud monitoring & prevention for all deposit-related functions.

  • Handle customer inquiries related to general account information, online or mobile banking, bill payment, debit cards, etc.

  • Member of the wire transfer team: process daily incoming and outgoing wire transfers.

  • Debit card management.

  • Research deposit and/or electronic history for customers, auditors, subpoenas, etc.

  • Member of the ATM team: settle and replenish cash at ATMs on a rotating basis.

  • Assist with audits and examinations.

  • Work with teams on special projects and system upgrades, including creating and writing new procedures.

  • Other duties as assigned.

Education, Skill and Experience Requirements:
  • Associate degree preferred or at least five years of banking experience.

  • Strong computer skills, including data entry and Microsoft Office products.

  • Effective written and verbal communication skills; strong problem-solving skills.

  • Strong time management and organizational skills; ability to work independently.

  • Able to multitask in a dynamic environment while maintaining speed and accuracy.

  • Basic bookkeeping & accounting skills; ability to retain and practice regulatory compliance; detection of irregularities in large volumes of data.

Loan Servicing Associate
Loan Servicing team members work together to provide excellent customer service, protect the bank from fraud, adhere to regulatory and secondary market requirements, report to credit bureaus and other third parties, and monitor/maintain system functionality related to all loan types.

Essential Duties and Responsibilities:

  • Process loan transactions, perform and review system maintenance, manage escrow disbursements for insurance and property taxes.

  • Build and maintain commercial, mortgage and consumer loans on our computer system.

  • Research/Learn/Practice regulatory compliance regarding loans and general banking regulations.

  • Maintain all mortgage and consumer loan files, including legal and financial documents, answering questions, filing documents correctly and tracking file distribution.

  • Respond to internal and external customer requests for information regarding loans, i.e.: loan payoff calculation, payment processing, legal documentation, escrow disbursement and calculation, regulatory requirements, etc. 

  • Perform other duties and responsibilities as assigned.

Education, Skill and Experience Requirements:
  • Associate degree, or high school diploma and five years’ banking experience preferred.

  • Lending or Loan Servicing experience a plus.

  • Ability to work independently and as a team member.

  • Effective and professional people skills, i.e., good listening, verbal, and written communication skills.

  • Strong problem-solving and math skills required. Detail-oriented.

  • Strong aptitude for working with different technology applications.

  • Fully capable of managing workload with speed and accuracy to satisfy multiple deadlines in a fast-paced environment with many interruptions.

  • Computer skills: Microsoft Office Suite, internet savvy, natural ability to comprehend computer processing, report-writing skills.

This full-time position is responsible for providing fast, friendly, and efficient service to customers in the handling of their banking transactions and requests for information while maintaining proper security procedures at all times. The hours for this position are Monday, Wednesday, Thursday, and Friday from 8:30 – 5:00 and Tuesday from 8:30 – 2:00.

Essential Duties and Responsibilities:

  • Provides friendly, fast, and efficient service to customers by handling deposits, withdrawals, cashing checks, closing accounts, processing loan payments, and payoffs, selling traveler’s checks, processing cash advances, selling and redeeming bonds, etc.  Providing access to safe deposit boxes, re-pinning debit and ATM cards, and helping with customer concerns and questions.  Responds to customer’s requests for information regarding banking services and cross sells as appropriate. Refers more complex transactions to the appropriate team member.

  • Performs daily responsibilities such as processing night drop deposits and mail transactions. Prepares recap sheets for Finance Department. As requested, opens and closes branch following proper operational and security procedures.

  • Counts, proves, and packages currency and coin.

  • Balances daily according to procedures.

  • Maintains superior customer service through the following ways but is not limited to:  quickly making eye contact and providing a friendly greeting to all customers in the bank, using customer’s name during transaction, thanking customer for the business and finding other ways to create a friendly professional rapport with customer.

  • Maintains a neat work area and maintains customer confidentiality.

  • Works with the rest of the Retail banking team and other operational areas using good communication and a positive attitude to maintain a team atmosphere.

  • Performs other duties and responsibilities as assigned.

Education, Skill and Experience Requirements:
  • Basic computer skills.

  • Excellent math skills.

  • Excellent oral communication skills.

  • Ability to interact with variety of personalities.

  • Ability to cross sell bank products.

  • Strong interpersonal skills.

Physical Requirements:
  • May be required to lift up to 50 Ibs.

  • Will be required to move bags or other containers of coins.

  • Will be required to stand for extended periods of time.

  • Extensive keyboarding required.

  • Occasional bending and stooping required.

COVID-19 considerations:
We continue to follow CDC guidance.






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Day is one of the ways we celebrate what that means."